Home > Metabo Flex Customer Support > How do I request a refund for my Metabo Flex purchase?

How do I request a refund for my Metabo Flex purchase?

If you are not satisfied with Metabo Flex, simply return the unused/sealed bottles back to us within 60 days of purchase for a refund.

You DO NOT need an RMA# to return the order. Instead, please include your full name, email address, and mailing address with the merchandise you are returning so we can match up the return to the correct account for the credit. Or, you can print off your email invoice and include that in the package.

Return shipping costs are your responsibility. Please do not use "REFUSED/RETURN TO SENDER" shipments as they are not guaranteed to be returned by the carrier (USPS/DHL/FedEx) and may effect your refund eligibility. A refund will be issued to the original form of payment within 3 - 5 business days of receipt of the returned merchandise.

Return your Metabo Flex bottles to: 

FULFILLMENT CENTER
RETURNS: ADONIS LIFESTYLE
22701 TROLLEY INDUSTRIAL DR, STE C

TAYLOR, MI 48180
USA

 

**To expedite your refund, please email your return tracking information to support@metaboflex.com